Skip to content

Concept store. Orders and payments are disabled.

BillTongue

Policies

Subscription terms

How repeating box deliveries will work, including how to change or cancel.

Being prepared

This policy will be published in full before we take any orders.

It will cover

  • What repeats, how often and what it costs
  • When each payment is taken
  • How to skip, pause or cancel online, and how to ask us to change your mix
  • Cut-off points for changes before a delivery is processed
  • Reminders before renewals
  • What happens if a flavour is out of stock or a payment fails